Help & FAQ
How do you run an accurate internet speed test?
A speed test's result varies with your device, your Wi-Fi and the conditions at the moment of testing. Below you'll find the tips for getting the most realistic result and answers to the most frequently asked questions — with our open, academically published NQF methodology.
6 tips for the most accurate result
Use a Network Cable
To see your internet connection's true speed, connect your device to the modem with an Ethernet cable. A wireless connection can limit the measured speed.
Prefer 5 GHz Wi-Fi
If you're testing over Wi-Fi, pick the 5 GHz network and stay close to the modem. 2.4 GHz reaches farther but is slower.
Close Other Apps
Close games, downloads, backups and tabs you don't need during the test. Screen recording and live streaming keep your device busy and lower the result.
Reduce Network Traffic
Pause videos and downloads on other devices on the same network (TV, phone, tablet) until the test is done.
Turn Off Your VPN
VPNs, apps that send your internet traffic through another server, and firewall software can affect the result; turn them off temporarily for the most accurate measurement.
Repeat the Test a Few Times
A single measurement only shows that moment. Run several tests at different times and look at the overall trend.
Frequently asked questions
How do you run an accurate internet speed test?
Why is my speed test result low?
Should I test over Wi-Fi or with a network cable (Ethernet)?
How does the difference between 2.4 GHz and 5 GHz Wi-Fi affect the speed test?
Does screen recording or streaming during the test affect the result?
Do heavy apps open on my device affect the speed test?
Why do I get a different result at work or on a shared network?
What is RPM and why does it matter?
What is bufferbloat?
What is NQF? Why do you give more than a single speed figure?
What is the difference between Mbps and MB/s?
Is a test on mobile data (4.5G/5G) reliable?
Where are my test results stored?
I can't get the speed I was promised, what should I do?
Our measurement methodology
See step by step how we compute RPM, bufferbloat and the P30–P90 trimmed mean, in the open whitepaper.
Read the methodologyAbout NETMETRİK
Learn why and how we have measured since 2017 as an independent measurement platform.
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